Fifth Ray System

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Privacy Policy

Effective Date: 06-10-2024

Welcome to Fifth Ray System Pvt. Ltd. (“Company”, “we”, “our”, or “us”). This Privacy Policy explains how we collect, use, and protect your personal data when you access or interact with our website and services — whether you’re located in India or internationally.

By using our website (www.fifthraysystem.com) or engaging with our services, you consent to the collection and use of information in accordance with this policy.

1. What Personal Data We Collect

We collect personal and non-personal data including but not limited to:

  • Name, email address, phone number, business name

  • Country and region

  • IP address, browser type, device information

  • Website URL (for digital audits or marketing services)

  • Payment details (processed through secure third-party providers)

2. How We Use Your Information

Your information is used to:

  • Communicate with you regarding inquiries, services, and support

  • Deliver our digital marketing and web-based services

  • Process payments and invoices

  • Customize user experience based on location and preferences

  • Analyze traffic and user behavior for improvement

  • Comply with legal obligations

3. Cross-Border Data Transfers

As we operate globally, your information may be transferred to and processed in countries outside your own, including India and other jurisdictions where we or our service providers operate.

By using our services, you acknowledge that your personal data may be transferred across borders and consent to such transfers in accordance with this Privacy Policy. We ensure that adequate safeguards are in place, such as:

  • Standard Contractual Clauses (SCCs)

  • Data processing agreements (DPAs) with third-party vendors

  • Compliance with applicable international privacy laws (GDPR, etc.)

4. Data Protection for International Users (GDPR/CCPA Compliant)

If you are a resident of the European Union (EU) or California (USA), you have additional rights under GDPR and CCPA, including:

  • The right to access your data

  • The right to rectification or deletion of your data

  • The right to restrict or object to processing

  • The right to data portability

  • The right to withdraw consent at any time

  • The right to not be subject to automated decision-making or profiling

To request access, deletion, or modification of your data, please email care [@] fifthraysystem.com

 

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5. Third-Party Services and Tools

We may share limited information with trusted partners for:

  • Hosting and cloud storage

  • Payment gateways (e.g., Razorpay, Stripe, PayPal)

  • Email and CRM platforms (e.g., Mailchimp, Zoho)

  • Analytics and advertising tools (e.g., Google Analytics, Meta)

These providers have their own privacy practices and we recommend reviewing their policies.

6. Use of Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

  • Analyze user behavior

  • Improve functionality

  • Personalize content and marketing messages

You can control cookie preferences through your browser settings. For detailed info, see our [Cookie Policy] (if available).

7. Data Retention

We retain personal data only as long as necessary to fulfill the purposes stated in this policy or as required by law. When no longer needed, data is securely deleted or anonymized.

8. Security Measures

We implement strict security protocols, encryption technologies, and access control to protect your data. However, no internet transmission is 100% secure, and we encourage safe browsing practices.

9. Your Consent and Updates

By using our website or services, you agree to the terms in this Privacy Policy. We may update this policy periodically, and changes will be posted on this page with an updated “Effective Date”.

10. Contact Us

For privacy-related inquiries, please contact:

Follow the contact us page.

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